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Home » Privacy Policy

Privacy Policy

SluntSwear is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. No information collected by us on this site will be shared, sold, or passed on except as expressly stated in our Privacy Policy and consented to by you.

 

GDPR Compliance:

In order to comply with the new European GDPR regulations, we (SluntSwear.com) hereby inform you that the following data is collected when using our site: Website Usage Data (anonymised): IP addresses, device information, access information, cookies, visit duration and tracking, mouse and swipe actions, are tracked via Google Analytics and Webador. These services allow us to improve the user experience and optimize our online store.

 

Personal Information:

When placing an order with us here at sluntswear.com, we do need to collect some personal information in order to physically get your order delivered to you. We collect the following information in order to fulfil your orders: First Name, Last Name, Email, Contact Phone Number, Shipping address and Billing address. This data is only ever shared to companies involved directly with delivering your order (our courier companies). If you select to subscribe to our mailing list during the checkout process, then your First Name, Last Name and Email address will be added to our mailing list for marketing purposes (we may use MailChimp to manage this, see below).       

If you select to create an account on this website, you consent to the storage of your personal details (first name, last name, email, contact telephone number, shipping address and billing address) being stored by us in order to streamline your future shopping experience at sluntswear.com. You can request for your account to be deleted at any time by contacting us on: info@sluntswear.com

We will not collect any information about individuals, except where it is specifically and knowingly provided, for example, at the time of ordering. This data is referred to in this policy as ‘personal information’.

When you order, we collect personal information such as your name, e-mail address, delivery address, telephone number, credit, or debit card number (via our payment providers – encrypted) and the card’s expiry date (via our payment providers – encrypted). This allows us to process and fulfil your order(s) and to notify you about the status of your order(s).

We will also collect non-transactional data should you enter a competition, take part in a survey, request an e-newsletter or contact SluntSwear via email.

We employ other companies and individuals to perform functions on our behalf, (i.e., when fulfilling orders), processing credit card payments, and providing customer service. Our contractors have access to personal information needed to perform their functions but may not use it for other purposes.

 

Cookies

We use cookies on the website for a variety of reasons which you can learn about below. The cookies we use do not store personally identifiable information nor can they harm your computer. We want our website to be informative, personal, and as user friendly as possible and cookies help us to achieve that goal.

By using our website, you agree to the use of cookies and other technologies as set out on here. We appreciate some users may like more individual control over their visit to our website and can adjust their settings accordingly.

A cookie is a small file and holds a certain amount of data, which the website can send to your browser. It may then be stored on your computer’s hard drive and can be accessed by our web server. This cookie data can then be retrieved and can allow us to customise our web pages and services accordingly. It’s important to clarify that cookies do not collect any personal data stored on your hard drive or computer.

You can find out all about cookies from this website AllAboutCookies.org.

We have also developed relationships with carefully selected and monitored partners, to assist in the delivery of a high-quality website. Some of these partners may also set cookies during your visit to support customisation of adverts that you may see elsewhere on the Internet, and/or to meet contractual obligations with us. While these cookies do not store any personal details relating to you or your credit cards, please note we do not have access or control over the cookies and similar technologies that our partners use.

To enrich our website content, sometimes we may embed video content from other social media websites such as YouTube or Facebook. As a result, when you visit a page with content embedded, you may be presented with cookies from these websites. SluntSwear has no control or liability over these cookies set, so you should check the relevant third party’s cookie policy for more information.

Should you choose to disable, reject, or block our cookies, some parts of our website will not function fully, or in some cases, our website will not be accessible at all. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as enabling us to store items in your shopping basket between visits. Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent this. It is not possible to make a purchase unless you have cookies turned on and we recommend that you leave them turned on.

For more information on how to control your cookie settings and browser settings, or how to delete cookies on your hard drive, please visit AllAboutCookies.org The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Disabling cookies may result in loss of functionality of the website. This website stores information about your account, your orders, and products which interest you. It is used to manage your account and process your orders.

Personal data may be used to send triggered emails, such as cart abandonment and purchase confirmation emails. And to personalise marketing, for example, to suggest products related to your previous purchases. It may also be used to send you special offers and product news by email.

 

We use Google Ads from time to time for product re-marketing, so you may see ads for our products on other pages after visiting this website. 

Google Analytics & Google Ads (Google Inc.)

We use Google Analytics to track the usage of our site and optimise our website user experience. Google Analytics uses cookies to record site usage information and traffic data, this data is in turn transmitted to Google’s servers in the United States. Google does not identify individual users or record your personal information. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

MailChimp & Popupsmart: We use MailChimp for our email marketing, newsletter sign up forms, and from time to time for placing online adverts. If you select to subscribe to our mailing list at checkout, Mailchimp will collect and store your personal data (email, first name, last name, purchase activity) on our behalf or the above purposes. You can unsubscribe from our mailing list at any time through the link provided in the footer of each email. For more details about Mailchimp and their full privacy policy, click here.

For our pop up windows we use Popupsmart, you can see their Privacy Policy here.

Personal data collected: Email, First Name, Last Name, Site Usage & Ecommerce Data  

Sendingblue: We use Sendingblue for an integration process from Mailchimp, to improve on our marketing emails, communication and customer expectations. You can find their privacy policy here.

SluntSwear.com does not, and will not, disclose any of your personal information collected during the order process to 3rd parties outside of those required to fulfil your orders and deliver your items to you.

Tawk.to:

We use a live chat platform called Tawk.to to improve our customers' experience throughout their online shopping journey. Customers are required to insert full name and email address to initiate a chat in order for us to be able to match our orders and provide and exceed customers' expectations when they visit us again. You can read more of Tawks.to Privacy Policy by clicking here.

 

Stripe & PayPal Card Payment:

We use STRIPE to process all ecommerce payments for this website. We do not hold any of your financial information at sluntswear.com and all transactions are processed by STRIPE. Personal data collected: Payment information & Order Details.

Stripe, Inc.
510 Townsend Street
San Francisco, CA 94103, USA

General Data Protection Regulation (GDPR)
Global Privacy Policy — Worldwide
Stripe Privacy Center

(See more details in our T&C's here. )

We use PayPal to process payments with your PayPal account or just with your credit/debit card. When you make a purchase using PayPal you acknowledge the terms of the service PayPal provides to the seller and agree to the Privacy Statement. No PayPal account required to make card payments!

 

DPD Shipping: 

We use DPD as our main shipment service to all the countries listed in our T&Cs. To view their Privacy Policy please click here.

 

Policy Changes

If we decide to change our policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Any changes to this policy made by SluntSwear will be posted here and will take effect immediately. SluntSwear reserve the right to amend the terms and conditions without notice.